With different data-collection methods, the volume of data collected and the myriad of charging elements used by suppliers, invoicing can often be inaccurate.
Also, many utility markets’ charging structures are rooted in monopoly and tariff-based structures, leaving customers with a limited range of options.
Our experience shows that most of our customers have significant potential for recovering historic overcharges following invoicing errors as well as the chance to make cost reductions by optimising charging structures.
Ensuring clients are charged accurately and according to appropriate tariff mechanisms stretches back to the beginnings of M&C. Simply put, our ability to deliver detailed, thorough and successful cost recovery services is second to none.
The cost control process begins with a detailed analysis of the charges claimed by suppliers over the last year. Going beyond the industry standard of a contract and consumption review means that costs are scrutinised for their accuracy to ensure that metering, transmission and transportation, distribution and supply are all being charged according to the correct supply set-up. Tariffs and options within charging structures are evaluated to investigate every possible saving opportunity.
Once completed, a comprehensive report of our findings is presented to the client detailing the action required to improve charging structures, rectify any anomalies and recover any overcharges claimed.
Once all opportunities for the recovery of refunds have been identified, the process of implementation begins. M&C’s analysts take full responsibility for negotiating with suppliers at all levels to ensure a speedy recovery of all monies, including any compensation payments to which the client is entitled.
Following the presentation of our analysis of cost reductions available through tariff optimisation, M&C deal directly with commodity suppliers to secure the savings. Working on the clients’ behalf, we assume responsibility for ensuring that any necessary adjustments to charging mechanisms are reflected promptly on supplier invoices. As part of our reporting processes, a detailed evaluation of annual cost savings achieved on a site by site basis is provided to clients.